How local businesses will adapt to win in the ‘new normal’
Across the country, it goes without saying that businesses of every variety are adapting to unprecedented change. The future of ‘work’ is changing, consumer spending habits are changing, and our very idea of ‘customer service’ is evolving by the week. So with the phrase “new normal” becoming part of everyday speech, it’s only natural for the average business owner to wonder “what’s next?”
While it’s impossible to predict the future. More business owners are coming to grips with the fact that hindsight is 2020, and the guidance to “be proactive, not reactive” is no longer tired, everyday business advice, but a matter of survival.