Support more members with dynamic, done-for-you member support
Though support is one of the top reasons businesses seek membership, “support” can take a lot of time, effort, and staff. Member Center makes offering helpful and reliable support faster and easier. By leveraging a proprietary Member Tracker, our solutions are equipped to provide personalized support to every member, all the time.
Save time and do more with phone support, live-chat, and round-the-clock AI support.
Never drop everything to reset a password or provide program information ever again.
Shorten the path to your full membership value with automated transactional emails focused on boosting participation.
Sometimes outreach is the best form of support. But outreach is much easier when it’s automatic. With Member Center, (included) support ensures every incoming question gets an answer, and every member activity that requires a response, gets one immediately.
Sometimes outreach is the best form of support. Outbound emails and phone calls remind members what they have available, which tools are awaiting a next step, and what other members are benefiting from that they may be missing out on.
When it comes to your Membership Services, adding outsourced & fully integrated support to your membership portal is a powerful way to reclaim valuable time for growth and strategy. Looking to take it one step further? Learn more about the Member Engagement add-on.
Live Chat, Incoming Questions
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Driving local businesses to succeed with resources built to unify networks of like-minded businesses and achieve results made possible by the power of scale.